money game Privacy Policy

Your privacy matters to us. This page explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a player on our Philippines gaming platform. Please read this carefully before registering or using any part of the site.

Data Protection Your Rights Philippines Players Effective 2025
Secure Data Handling No Data Selling Mobile-First Platform Age Verification Philippine Data Privacy Act Secure PHP ₱ Payments Confidential Account Info Player Support Secure Data Handling No Data Selling Mobile-First Platform Age Verification Philippine Data Privacy Act Secure PHP ₱ Payments Confidential Account Info Player Support

What We Collect and How We Use It

1. Information We Collect

When you register and use the money game platform, we collect certain personal information that is necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (PHP ₱) to process deposits and withdrawals accurately. During gameplay, we record session data, game history, wagering activity, and device information including your IP address and browser type. In some cases, we may request a government-issued ID or other supporting documents to verify your identity and age in compliance with Philippine regulations.

2. How We Use Your Information

The personal data we collect is used primarily to create and manage your account, process transactions, and deliver the gaming services you have requested. We use your contact details to send important account notifications, security alerts, and updates about platform changes that affect your use of the service. Transaction and gameplay data helps us detect suspicious activity, prevent fraud, and ensure the integrity of all games across Live Casino, Slots, Sports Betting, and Fish Game. We may also use aggregated, anonymised data to improve platform performance, optimise the mobile experience, and develop new features for Filipino players. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without your knowledge.

3. Legal Basis for Processing

We process your personal data on several legal grounds in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). The primary basis is the performance of a contract — processing is necessary to provide the gaming services you signed up for and to fulfil our obligations to you as a registered player. We also process data to comply with legal obligations, including anti-money laundering requirements and age verification mandates applicable to online gaming operators in the Philippines. Where we send you optional communications or conduct analytics beyond core service delivery, we rely on your consent, which you may withdraw at any time. Legitimate interest applies where we process data to protect the security and integrity of the platform and its players.

4. Cookies and Tracking Technologies

The money game platform uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the site functions correctly on your mobile device or desktop browser. Essential cookies are strictly necessary and cannot be disabled without affecting core platform functionality such as account access and session management. We may also use analytics cookies to understand how players navigate the platform so we can improve page performance and user experience. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features. We do not use tracking technologies to serve third-party advertising or share your browsing behaviour with external ad networks.

5. Sharing Your Data

We do not sell, rent, or trade your personal information to any third party for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors handling PHP ₱ transactions, identity verification partners, and cloud infrastructure providers — all of whom are bound by strict confidentiality agreements. In certain circumstances, we are required by law to disclose personal data to regulatory authorities, law enforcement agencies, or courts in the Philippines when legally compelled to do so. If the platform undergoes a business transfer or restructuring, your data may be transferred as part of that process, and you will be notified in advance. All third parties who receive your data are required to handle it in a manner consistent with this Privacy Policy and applicable Philippine law.

6. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records and account history are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and financial reporting requirements. After the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request account closure, we will begin the deletion process for data that is no longer required for legal or regulatory purposes. You may contact our support team to enquire about the specific retention period applicable to your account data.

7. Your Rights as a Data Subject

As a player based in the Philippines, you have rights under the Data Privacy Act of 2012 that we are committed to upholding. You have the right to access the personal data we hold about you, to request corrections if any information is inaccurate or incomplete, and to request deletion of data that is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of processing, to request that we restrict how we use your data in specific circumstances, and to receive a copy of your data in a portable format. To exercise any of these rights, please reach out to our support team using the contact details provided in the footer of this page, and we will respond within the timeframe required by applicable law.

8. Security Measures

We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using industry-standard protocols to prevent interception. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff handling player data are trained on data protection obligations. We conduct regular security assessments and vulnerability testing to identify and address potential risks to the platform. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine authorities in accordance with our legal obligations.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, we will notify registered players via email or a prominent notice on the platform before the changes take effect. The effective date at the top of this page will always reflect when the policy was last updated. Continued use of the platform after any changes have been communicated constitutes your acceptance of the updated policy. We encourage you to review this page periodically so you remain informed about how we protect your data. For any questions about this policy, please visit our FAQ page or review our Terms and Conditions.

Common Questions About Your Privacy

No. money game does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We only share your data with trusted service providers who help us operate the platform — such as payment processors and identity verification partners — and all of them are bound by strict confidentiality agreements. Any sharing of data with Philippine regulatory or law enforcement authorities only occurs when we are legally required to do so. Your personal information is used solely to deliver and improve the gaming services you have signed up for. You can review the full details in Section 5 of this Privacy Policy above.

You can exercise your data subject rights — including access, correction, and deletion — by contacting our support team using the email address listed in the footer of this page. We will acknowledge your request promptly and respond within the timeframe required under the Philippine Data Privacy Act of 2012. Please note that some data may need to be retained for legal or regulatory reasons even after an account closure request. For deletion requests, we will confirm which data has been removed and which must be retained, along with the reason. If you have further questions about the process, the FAQ page has additional guidance.

When you close your account, we begin the process of deleting or anonymising personal data that is no longer required for legal or regulatory purposes. However, transaction records and account history are typically retained for a minimum of five years after closure to comply with Philippine anti-money laundering and financial reporting obligations. Data that has been anonymised can no longer be linked back to you and is used only for aggregate platform analytics. You will receive confirmation once the deletion process for eligible data has been completed. For more details on how long specific types of data are kept, please contact our support team directly.

Yes. All payment data, including PHP ₱ transaction records and payment method details, is handled by trusted payment processors who operate under strict security and confidentiality standards. Data transmitted between your device and our platform is encrypted using industry-standard protocols at all times. We do not store full card numbers or sensitive authentication data on our own servers. Our payment partners are selected based on their compliance with applicable Philippine financial regulations and data security requirements. If you have concerns about a specific transaction, please visit the FAQ page for guidance on how to raise a payment query.

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